Financials
Insurance | Life Insurance | Health Insurance | General Insurance
Market Size $5376.92 Billion (2021)
Source: The Business Research Company
CAGR 9.1% (2022 – 2026)
Source: The Business Research Company
Insurance Penetration 7.2% (2019)
Source: Statista
New Customer Acquisition
Customer Engagement
Cross-Sell / Up-Sell
Customer Satisfaction Index
Policy Renewals
Customer Engagement
Lead Generation
Secure Digital Sphere
Live Chat Support
Proactive CX
Feedback/Queries
Brand Awareness
SMS Business Messaging
Email Business Messaging
Secure Business Messaging
WhatsApp Business Messaging
Rich Business Messaging
Voice Business Messaging
Verified Business Messaging
Sensitive customer data of approx 100 million US insurance policyholders have been compromised, due to frequent data breaches, over the last 2 years.
The Deloittle Centre for Financial Services 2022 insurance outlook survey.
According to a Deloitte survey in the US, Insurance providers are experiencing difficulty while offering tailor-made customer experiences on their own.
Financials
Banking & Finance | Private Bank | Fintech | Capital Market
Market Capitalization €7.5 Trillion (2021)
Source: Statista
Online Banking Users 1.9 Billion (2020)
Source: Statista
Credit Card Transactions 188 Billion (2020)
Source: Statista
Fintech Startups 25,000+ (2021)
Source: Statista
New Account Openings
Corporate Lending
Cross-Sell & Up-Sell
Secure Online Transaction
Customer Retention
Customer Engagement
Promotional Campaigns
Secure Digital Sphere
Impulsive Chat Support
Impactful Campaigns
Support & Feedback
Trust Factor
SMS Business Messaging
Email Business Messaging
Secure Business Messaging
WhatsApp Business Messaging
Rich Business Messaging
Voice Business Messaging
Verified Business Messaging
To compete with big players, Mid-sized banks tend to embrace a Front-to-Back digital banking model, to improve the digital customer experience and forge dynamic alliances
After facing 2 years of downslide during the pandemic, Banking & Finance businesses need to embrace
